A phone call to your doctor for advice or to discuss the result of your test can save you a visit to the surgery. Please tell the receptionist the reason for your call so that she can have the appropriate records available for the doctor. If the doctor is not available when you phone, the receptionist will arrange for your call to be returned.
The receptionist can also give you the results of your test and tell you whether your doctor advises any further action. Please phone for test results after 11:30, as our phones are very busy before this time.
We prefer to consult in surgery without interruptions. If it is essential that you speak to your doctor during consulting hours, please be prepared to wait until he or she is free.
In order to maintain confidentiality, details of tests etc, are given only to patients themselves, or parents of children.
Bucksburn Practice – 712138